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Don’t pay for services not rendered – NERC tells electricity consumers

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Electricity worker in Nigeria

 

By Isaac Olamikan, Senior Correspondent, Benin

Deputy General Manager, Consumer Affairs of
Nigerian Electricity Regulatory Commission (NERC), Mr. Shittu Shuaibu, has said that no electricity consumer should be made to pay for services not rendered by the the electricity distribution companies (DISCOs)

He made the call at a Public Consultation Forum held in Benin City to review tariff increase.

According to him, it would be a disservice to the electricity consumers by making them to pay for what they are not given.

“Electricity is two side thing, if you don’t get the service, you don’t need to pay for it. If you don’t fuel or repair generator you cannot pay electrician.

“But we want as much as possible to ensure that BEDC have what to serve you better. The most critical thing is that they must served you before they get paid.

“If you are given service, you pay for service and if you are not given light, you should challenge it through NERC process.”

He assured that the commission will do everything within the armbit of the law to ensure that electricity problems are addressed in the country.

On the issue of the revocation of the company’s licence, he said BEDC still has additional year to prove their competency

In his own submission, Abel Enechiaziam, chief Head of BEDC, said the company is set to provide new distribution transformers and also provide dedicated express feeders to supply 24 hours non-stop power to identified customer groups.

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